Social media giant Facebook has announced that starting April, 2017, it will end support to older versions of its Facebook and Messenger app. The change will be applicable on Android, iOS, and Windows phones.
The move will affect those using Facebook app version 55 or lower and the Messenger app version 10 or lower. In addition, Facebook also announced it will stop support for Android versions older than 2.3, Gingerbread. Those using Gingerbread have been asked to switch to Facebook Lite or Messenger Lite. Users with Ice Cream Sandwich, Android 4.0, and above have been asked to update their apps.
For Apple users, Facebook will end support for its main iOS app released on October 10, 2011 and its iOS Messenger app v8. Moreover, Facebook will also pull the plug on its iPad app version 26 or lower.
Facebook will no longer offer support for Windows phones 8 and 8.1. It will also end support for the desktop app for Windows 8 and 8.1. Users can either access Facebook from their internet browser or upgrade the app to its latest available version.
Explaining the move in a blog post, Facebook said that its team spends countless hours ensuring that its app and messenger make communication a seamless process for the user. “One of the ways we continue to improve is by consistently introducing rich features, like voice and video calling, games, and bots for Messenger. Using older versions of apps means that experiences won’t work well or sometimes not at all.” Facebook added that it asks customers to upgrade so they can continually enjoy the best versions of what its apps have to offer.
In fact, to help ease the change and make sure no one is left behind, Facebook has already started sending notification emails to customers who are still using older versions of its apps. “We regret to inform you that since the end of March, the app version you’re using is no longer supported and you can no send and receive messages,” the email states.